Thursday, September 22, 2011

Hard Drive Crashed or has Errors-Now What?!?

Hard drive failures are more common than you may believe. Anyone who has experienced one can attest to how annoying they are.
Recovery can be an arduous or relatively simple task. Lets assume run through a couple common scenarios:
Your PC or laptop is non bootable. Meaning it blue screens, gives you some arcane disk error message, etc. It just wont boot.
Call ME. Call Someone you trust. Stop trying to reboot it over and over, as you are probably doing more damage to the drive. Believe me.
You can get to Windows and login, and you are getting some error messages from the Acronis Disk utility(see my previous blog post), Seatools)can be dowloaded here or some other warning(your drive access is slow, it clicks). Do the following:
A. Click the Start button(Windows Icon) and type cmd in the search box.
B. Open the cmd.exe application that opens
C. You will get a command prompt(black screen), type the following: chkdsk /f
D. You will get the following message:
The type of the file system is NTFS.
Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another
process.  Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)
E. Hit Y
F. Reboot
Windows will try to repair the disk when rebooting. It may take some time. This method cannot fix physical issues, but works well at stabalizing a disk that had some bad spots on it. I am not going to try to explain what the output from running it means. You can email me with your log and I'll take a look at it.
Happy Computing
ZeoRizk Technologies

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Please keep it clean. Thanks